The success of Age of Conan Hyborian Adventures (AoC) like most MMOGs hinges on the success of the community. Glen "Famine" Swan is one of the community team members of Funcom responsible for aiding and helping to build the community. This week Ten Ton Hammer got the chance to Interview Glen "Famine" Swan and find out a little bit about his background and what he is responsible for at Funcom.
Quote:
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Glen: Well it should be no surprise that we are more than just forum monkeys when it comes to our positions within the studio. Mostly we compile feedback reports based on the players, discuss top concerns with the developers, maintain the community portals, and convey information between the gaming portals. It’s hard to explain everything we do as we do so much between customer service and community relations but we sure have fun while doing it.
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You can read the full Interview
here.
Famine serves as a middleman for Funcom and the community. As such he often catches the brunt of the communities ire when they become enraged. Never the less he manages to provide customer service with a smile. So what do you guys think of Famine?